It's amazing how the following elements gel together for success: People who work hard, a great product, consistency, a clean place, and friendliness. When you have all of this, success is not a fluke.
Mark and Tara formed The Bagel Factory in 1995. This business is not a chain or a franchise. After extensive research and hands on experience, The Bagel Factory opened it's doors on December 1, 1995. It has never slowed down.
The recipies, the dough-making and baking techniques are only part of the operation. While plenty of credit is due towards the fine employees that work at The Bagel Factory, the owners are "hands on" people who work at their business everyday. While The Bagel Factory is no doubt quite capable of running on it's own under the watchful eyes of it's dedicated employees, Mark and Tara are there everyday. Baking, dough-making, preparing salads & cream cheeses, serving wonderful customers, cleaning and greeting friends. There is nothing that anyone is asked to do that the owners do not do themselves.
In the front of the store, we have people who have worked in food service business for many years. Some of this experience is in management as well as in the bagel business. Others are currently in school and have made a strong commitment to work hard and enjoy themselves. Everyone is out-going and they are wonderful people to get to know.
[Picture or two of employees]